Frequently Asked Questions
Do I need to assemble my planter
Nope! We send out planter boxes fully assembled from our factory with an included planting guide. All you need to do is fill them with with soil and plants!
Are there any stores where I can buy your products?
In order to keep our prices as low as possible, our products are only available direct from our factory in Melbourne. Local pickup is available for Victorian customers. Delivery options are available to all customers outside of Victoria. Please contact us for more information.
Do you offer volume discounts?
Yes. Some volume discounts are available for larger orders. Because we sell directly to keep costs low, we do not discount small orders. Enquire here for volume discounts.
What size planters do you offer?
We offer planters in a range of shapes and sizes, from smaller herb boxes to taller barrier style planters. As well as larger and deeper planters to facilitate home grown veggies and ornamentals.
If you can’t find what you’re looking for, we also offer custom planter sizes for commercial projects.Get in touchto find out more.
Can I order a custom sized planter
For commercial or large scale projects we can offer custom sized and designed planters. We will work with you to achieve the best solution and design for your projects requirements. Minimum order quantities will apply.
To enquire about custom planters for your project get in touch.
What are your planters made from
Our standard planter boxes are made from naturally durable Macrocarpa Cypress. The planters are lined with a geofabric drainage lining and finished in a non-toxic UV timber oil. Our products are all externally screw fixed to ensure lasting use season after season.
Our Cypress is a locally sourced sustainable timber that is a by-product of agriculture and civil clearing. We save it from landfill by repurposing it in our planter boxes. Cypress is naturally durable and well-suited to the outdoors. A more economical option, but no less attractive, cypress has a rustic look and is known for its distinctive knots.
How do I maintain my planter box?
Timber is a natural product and therefore will age to a beautiful silver-grey when left untreated. For some this is a desired look, but for those that want to keep the planters looking brand new the timber will need a little love from time to time.
Depending on where your planter has been positioned and how much sun they get, a reapplication of timber oil every 6 to 12 months will keep the timber nourished and looking great.
Do you work with trade and commercial clients?
Yes. We can work with your project plans to create custom designs or supply on volume. For any commercial or trade enquiries, get in touch.
Are your planter boxes lined?
Our standard products include a geofabric drainage lining that allows for drainage of excess water while retaining soil.
Can you deliver my planter boxes?
Yes! We work with local couriers and freight companies to deliver our products Australia Wide. Please note due to the size of our planter boxes some couriers may require assistance at the delivery point. If you require forklift or tailgate service please get in touch at firstname.lastname@example.org
How long does shipping take?
We keep a number of planter boxes in stock and can offer next day pickup or dispatch. Stocked items are delivered within 14 days.